In hurricane country, a documented property is a claim backed by a record — not memory. A premium, done-for-you scan and tagged asset inventory, built for a city that knows exactly what's at stake.
DHDO provides 3D property documentation in Lake Charles, LA — every room and every item, documented before you need it. A DHDO scan isn't a folder of phone photos.
It's a structured, navigable record of your entire Lake Charles property — built once, ready whenever you need it, and stored off-site regardless of what happens to the physical house itself.
Every room, closet, garage, and outbuilding captured in an immersive, walkable 3D model — not a snapshot, a space you can move through.
Make, model, serial number, and purchase date embedded directly into the scan for every item you choose to document — furniture, electronics, appliances, valuables.
Your complete record lives in a private client portal, accessible from any device and easy to share with an adjuster, contractor, or family member the moment it's needed.
Lake Charles doesn't need a hypothetical to explain why documentation matters — this city has lived it. Homeowners here don't ask "what if" about hurricanes; they ask "when."
In August 2020, Hurricane Laura made landfall near Cameron as a Category 4 storm, tearing through Calcasieu Parish with catastrophic wind damage. Six weeks later, Hurricane Delta followed nearly the same path. Fifteen years earlier, Hurricane Rita struck the same region in 2005.
After a storm, roofs get replaced, contents get discarded before anyone thought to photograph them, and receipts get lost in the chaos of evacuation. A homeowner reconstructing what they owned from memory, weeks or months later, is starting from a disadvantage that was avoidable.
A DHDO scan exists so that disadvantage never happens. It's built before the storm, stored off-site, and ready the moment a roof leaks, a fence goes down, or a home floods — regardless of what happens to the physical house itself.
DHDO is based in Lake Charles and scans homes, rental properties, and local businesses throughout Calcasieu Parish — including these neighborhoods:
Two of Lake Charles's most established neighborhoods, home to properties with decades of accumulated furnishings, art, and valuables worth documenting in detail.
Family neighborhoods across Lake Charles where a documented home means one less thing to worry about when storm season rolls around.
Waterfront and near-lake properties where storm exposure makes pre-loss documentation especially worthwhile.
We also serve Gillis and Carlyss, and the rest of Calcasieu Parish. If you're a homeowner, HOA, or business outside these named areas, reach out — we're likely already scanning nearby.
DHDO’s primary service area across Calcasieu Parish.
If you don’t see your location listed on this page, please call or message to inquire if we will travel to your location.
DHDO doesn’t just document homes — we’ve completed a full 3D walkthrough of Bayou Blooms Daycare here in Lake Charles, covering every classroom, kitchen, and common areas, with key assets tagged directly in the model. It’s the same level of documentation we bring to a family home, built for a facility where parents and licensing inspectors both need an accurate record.
Booking takes one phone call. From there, we handle everything — most Lake Charles homes and businesses are fully documented in a single visit.
Call or fill out the form. Every inquiry gets a response within 12 hours, and most scans are booked within days.
One visit, start to finish. A DHDO operator walks every room, closet, garage, and outbuilding — or every classroom and common area, for a business — with our 3D camera. Nothing is touched or moved.
Furniture, electronics, appliances, and valuables are tagged directly in the model with make, model, serial number, and purchase date — plus a link to the item online where one exists, so an adjuster or contractor can see exactly what it is and what it currently sells for. If it’s listed online, we’ll find it. DHDO documents; it doesn’t appraise or assign values.
Your finished walkthrough, floor plans, still photos, and tagged inventory land in your private, secure client portal — ready to share with an adjuster, contractor, or family member the moment you need it.
Booking is done over a quick phone call. We'll schedule your scan and walk you through what to expect.
Book a ScanA DHDO scan doesn’t set your premium or guarantee coverage — that’s between you and the carrier — but a tagged, detailed record of what you own and its condition gives a new agent or carrier a clearer picture to underwrite from, and gives you your own documented baseline no matter who covers you next. A lot of Lake Charles homeowners who’ve had to shop for new coverage since 2020 use it for exactly that.
Yes. Documentation works the same regardless of who holds your policy. A number of Lake Charles homeowners ended up with Louisiana Citizens after private insurers pulled back from Calcasieu Parish following Hurricane Laura, and a tagged, dated scan is just as useful, if not more, for a Citizens claim as it would be with any private carrier.
A DHDO scan documents whatever it sees, flood damage included — but flood claims typically run through a separate NFIP or private flood policy rather than a standard homeowners policy, with their own documentation requirements. Talk to your insurance agent about what your specific flood policy requires; our record is meant to support that conversation, not replace it.
Definitely — that old claim is closed either way, so a scan today isn’t about proving what happened back then. It’s about starting a clean, current baseline for whatever comes next: repaired materials, updated finishes, and everything you own today, all dated and ready before the next storm season rather than after. Because living in Lake Charles, we know it’s not a matter of if another storm comes, it’s when.
Yes — waterfront and rental properties near Prien Lake and Contraband Bayou are some of our most common bookings, since those are some of the properties most exposed if the lake or bayou rises. We work with property managers and out-of-town owners regularly and can schedule around a tenant’s calendar.