Home Inventory & Pre-Loss Home Documentation | South Louisiana

What We Do

What Digital Home Documentation Actually Is

An app or a folder of photos can't stand in for proof. A DHDO scan is a navigable, timestamped 3D record of your home — built once, trusted whenever you need it.

Phone photos and inventory apps depend on you remembering to use them consistently, and most homeowners never finish the job. DHDO's process happens once, done by a professional, so it doesn't rely on your follow-through.

Each scan is enriched with tagged assets, serial numbers, purchase dates, and receipts where provided — a living document your insurance adjuster can navigate, your attorney can reference, and your family can rely on.

A signed collectible documented and asset-tagged inside a DHDO scan — item, value, and proof of ownership recorded

A Complete 3D Walkthrough

Every room, closet, and outbuilding — captured in immersive, navigable detail, not a stack of phone photos.

Every Item, Tagged and Linked

Make, model, serial number, and purchase date — embedded directly into the scan, not a spreadsheet you have to maintain. Where the item can be found online we link to it, so you can see what it is and what it sells for today. We don’t appraise or assign values.

Ready the Moment You Need It

Stored securely off-site, accessible from any device the instant an adjuster or attorney asks for proof.

Why It Matters

Why Your Claim Depends on Documentation

Homes without a documented inventory routinely settle for less than they're owed — not from bad faith, but from a lack of proof. A tagged, dated 3D record can give you the leverage of evidence instead of the burden of recall.

Proof Insurers Require

Insurers ask you to prove what you owned. Without that proof, a claim becomes a negotiation built on memory and estimates. A DHDO record gives your adjuster a complete, timestamped walkthrough of every room and every item that may support a fair, faster outcome — what the item is, not what we say it’s worth.

How It Can Change Your Outcome

Roughly two out of three homeowners are underinsured — and after a loss, you can only recover what you can prove you owned. A navigable, dated 3D record, built before a loss rather than reconstructed after one, gives your adjuster item-level evidence of exactly what was in your home — make, model, serial number, and a link to the item online where one exists: the difference between a settlement based on memory and one based on proof.Source: Harris Poll for the American Property Casualty Insurance Association (APCIA), 2022

Ready When It Matters

Your documentation is already backed up off-site, so it's accessible the moment you need it — even if your home isn't. When a storm or dispute forces a claim, your proof is waiting instead of gone.

Our Process

Six Steps.
Two to Three Weeks.
A Lifetime of Protection.

Today

Welcome & Sign-Up

Complete your client information form and onboarding packet. We confirm your scan date within one business day.

3–4 Business Days

Preparation Window

Gather receipts for major purchases and make a list of every item you want tagged. Tidy each room for scan day.

Scan Day

We Come to You

Our team arrives on your scheduled date. The scan takes one to three hours depending on size — you don't need to follow us room to room.

5–7 Business Days

Processing & Labeling

We process the 3D scan and attach asset tags using your receipts and item information — make, model, serial number, and purchase date.

Day 7 Post-Scan

Receipt Cutoff

Receipts received after the 7th business day following your scan can't be added without an additional labeling fee.

Delivery

Your Documentation, Delivered

You receive your secure 3D scan link and complete asset documentation, ready to share with an adjuster, attorney, or family member.

Pricing

Straightforward Packages, Confirmed Before You Book

Residential and commercial documentation packages, add-ons, and Annual Record Care are all laid out on one page — including how homes over 3,000 sq ft are priced. Your exact price is confirmed at sign-up, within one business day of your consultation.

FAQ

Common Questions, Straight Answers

Having a policy and being able to prove a loss are two different things. When you file a claim, your insurer wants an updated record of what you owned and what it was worth — without it, adjusters have little to verify, and claims can settle lower or take longer. A DHDO scan creates that record before you ever need it, so a policy you’re already paying for actually pays out the way it’s supposed to. A DHDO scan doesn’t replace your insurance — it supports it.

Ideally everything of meaningful value — furniture, electronics, appliances, tools, and any high-value pieces like jewelry or collectibles, which often carry their own coverage limits separate from your general contents coverage. Missing a receipt isn’t a dealbreaker: our tagging process captures make, model, and serial number directly off the item itself, which gives you documented proof even without the original paperwork.

Documentation itself typically isn’t billed to your policy — most clients pay directly. Check with your agent about whether any portion may be reimbursable under your specific policy.

Yes, and this is where documentation matters most. Most policies cap coverage on categories like jewelry at a combined limit — often just a couple thousand dollars total — regardless of what any single piece is worth. A tagged, photographed record of each piece gives you and your agent what’s needed to evaluate whether you need additional coverage (a rider or floater) and gives an adjuster clear proof if you ever file a claim.

You can add new purchases yourself anytime through the portal’s AI-assisted tool — snap a photo of the item or its serial label and it fills in the make, model, and serial for you. Beyond that, we recommend a fresh look once a year, or after a renovation or major purchase. Your Annual Record Care plan includes one free rescan a year as part of the service, so keeping current doesn’t cost extra.

Pre-Loss Home Documentation.
Before the Storm Has a Name.